Frequently Asked Questions

Yes, our Advantage Wellness Essential, Mental Health, and Protect programs cover you, your spouse, and any dependents up to 26 years old. No extra cost. No hidden fees.

Our Advantage Wellness Signature and Advantage Wellness Premium have family plan options that include member, spouse, and up to seven dependents up to 26 years old.

Our Advantage programs have a $0 deductible.

Our healthcare memberships are available to everyone (all ages, any preexisting condition, every budget) in convenient benefit bundles, allowing you to customize your program. Schedule a one-on-one call with a benefits specialist to find the right program for you

Please note that our benefits do not cover any out-of-network provider visits or offer reimbursement for such visits. We understand the importance of accessing quality healthcare, which is why we have a vast network of providers available to our members. By staying within the network, our members can take advantage of negotiated rates and cost savings while receiving top-notch care.

Note: Urgent Care, Emergency Room, and all other services under the Accident program are offered as an indemnity program. Members can use this benefit at any location in the US.

Please use the prescription lookup to view the discount you would receive through our Advantage Wellness Plus, Wellness, or Mental Health program. You'll be able to search by prescription, amount of refills, and zip code.

Our Advantage benefits are an excellent choice to complement your Medicare plan. The Advantage Wellness package includes telehealth services, dental, and vision care, along with pharmaceutical discounts on all prescriptions, not just generic ones.

Yes, our Advantage benefits are available to anyone located in the United States, citizen or non-citizen.

Yes! Even if you leave a company that offers our benefits, you can still continue to have them. To receive the payment link, kindly send an email to by the 20th of the month. This will ensure that you continue to receive benefits for the following month.

To add dependents to Advantage Wellness Essential, Mental Health, and Protect, simply navigate to the "More" tab of our app and locate the "Add Dependents" feature. This will enable you to include your spouse and any legal dependents in your account. Moreover, dependents who are 18 years and older can create their own unique logins under your account. We encourage you to invite them to create their profiles, and they will receive an email to guide them through the setup process.

To add dependents to Advantage Wellness Signature and/or Premium Family Plan, simply complete this form during your benefits enrollment process.

No, legal marriage is not necessarily required to add your partner/parent of your children as a dependent.

Simply email to update your benefit selections.

If you enroll before the 20th of the month, your benefits will begin on the 1st of the following month. However, if you enroll between the 20th and 31st of the month, your benefits will start on the 1st of the second following month.

If you wish to cancel your benefits, please ensure that you do so before the 24th day of the month. Benefits can be accessed and utilized until the end of the same month in which they were canceled. Note that cancellations made after the 24th will not be eligible for a refund.

SETC - Frequently asked questions

The Sick and Family Leave Tax Credit for self-employed and 1099 workers is for eligible self-employed individuals or independent contractors. Under the FFCRA, eligible self-employed individuals or independent contractors could claim a 100% of the refundable tax credit against their income tax liability for up to qualified sick and family leave equivalent amounts, subject to certain limitations if they were unable to work or telework due to COVID-19-related reasons. The qualified sick leave equivalent helps compensate for each day an individual was unable to work or telework because they were subject to a quarantine or isolation order, had COVID-19 symptoms and were seeking a medical diagnosis, or were caring for someone who was subject to a quarantine or isolation order or who had COVID-19 symptoms. The qualified family leave equivalent helps compensate individuals who were unable to work or telework because they needed to care for a child whose school or place of care was closed due to COVID-19.

For the most part, we only require your 2019, 2020, and 2021 tax returns, including your Schedule C. *In some cases additional supplementary documents may be required.

You can get an estimate of potential credit amount without any upfront cost or obligation to use our credit estimator. Once our tax professionals determines the exact amount you are eligible for you can either pay a flat fee and file yourself. If you would like our tax professionals to file on your behalf, we have a flat fee including audit protection and our tax professionals will file your claim within 48-72 hours

Not at all. Complete the questionnaire and upload a copy of your 2019, 2020, and 2021 tax returns. We try to make the process as easy and stress-free as possible. Once we have your tax returns, you can either receive the calculation or our tax professionals can amend your 2020 and 2021 tax returns and file for you with audit protection.

Yes. This tax credit is only for self-employed individuals, small business owners, freelancers, and 1099 contractors.

A few factors go into calculating your tax credit refund amount. The most significant factors would be: Your net income from your Schedule C on your 2019, 2020, and 2021 tax returns. How many days you were out sick or told to quarantine with Covid-19 How long you might have cared for a loved one affected by Covid-19. How long were schools or daycare centers closed (and you were forced to care for a minor child during the closings). But the fastest and easiest way to find out how much you could qualify for is to simply use our online calculator

Once we receive the necessary paperwork from you, we will begin to work on your case immediately and get all the forms filed; then, it is up to the IRS to send your refund directly to you. For the most part, we find that it usually takes 12–16 weeks to complete the process and receive your cash refund.

Yes. They can both get the credit but they cannot share qualifying COVID days.

Yes. They can both get the max credit but again, they cannot share qualifying COVID days.

To qualify for the SETC you will need to meet the below criteria:

  • Having a self employed business being structured as a single-member LLC, Sole proprietorship or 1099 contractor or freelancer
  • File an SE 1040 tax form for 2019, 2020 and 2021 all showing a positive net income.
  • Have missed work days due to Covid-19.

ERC - Frequently asked questions

No. This is not a loan. It's a refundable tax credit. When we file your ERC claim we request a refund check for you.

Our service charge is based on a percentage of the credit recovered. We calculate and provide our fee with our free analysis. Just like a good CPA, using the right team for this process pays for itself.

Of course. The challenge is the ERC credit is taken on your payroll returns and not through your business income tax returns, which is what most CPA's handle. Because of this most CPA's don't process this credit, unless they process your payroll in house. This is also a big reason why this credit is so underutilized. Since CPA's don't typically handle it and they are the tax experts, it has mostly fallen in a middle ground where few are able to effectively process the credit. Interestingly, we receive a large portion of our clients from CPA's.

At ERC Zone we have decades of payroll experience, which has allowed us to specifically focus to understanding and maximizing the ERC program. In our experience we have found that due to the complexity (the ERC tax code is over 200 pages) and time investment necessary to understand the ERC program, very few are able to effectively maximize this sizeable credit for your business.

Yes. The Taxpayer Certainty and Disaster Tax Relief Act of 2020, enacted December 27, 2020, modified the ERC credit rules. One of the modifications included allowing a company to have a PPP loan and still take advantage of the ERC credit. However, you can't use the same dollar for dollar funds. We take this into account when processing your ERC credit.

Yes! There are two possible qualifications for 2020: revenue reduction, or a "full or partial shutdown of your business due to COVID-19". Specifically the IRS describes this as "A government authority required partial or full shutdown of your business during 2020 or 2021. This includes your operations being limited by commerce, inability to travel or restrictions of group meetings." Below are several examples of events indicating eligibility:

Example 1: A restaurant must close or limit its on-site dining. Such as having to close down every other table, due to COVID-19 restrictions.

Example 2: A business that needs to meet with clients in person and has to cancel meetings due to COVID-19 restrictions.

Example 3: A business has to reduce their operating hours because COVID-19 restrictions and cleaning requirements.

Example 4: A business had delayed production timelines caused by supply chain disruptions.

Example 5: A business with a planned event has to cancel that event, or restrict the amount of people who can attend due to COVID-19 restrictions.

Yes. We also offer a referral/affiliate program. To learn more contact us.

This is not a lending program - tax refunds are issued by the US Treasury. Therefore, all eligible employers will receive the funds.

We understand your refund check may not arrive for several months (20 weeks minimum according to IRS documentation). Regardless, our fee is covered by our 100% Money Back Guarantee. If the IRS does not release the credit claimed for any reason, we will refund any payments made.

Remember that this program is taken according to payroll taxes paid, not on income taxes. ERC funds not applied towards owed payroll taxes are treated as an 'overdeposit' of taxes that will be requested as a refund check from the IRS.

Maybe. Wages of owners who have majority ownership, defined as over 50%, are not eligible, nor are the W2 wages of any immediate family members of the owner. In the case an owner has less than 50% ownership, their W2 wages are eligible, as are the W2 wages paid to immediate family members.

No, if you are majority owner (over 50%) of your company then your wages are not eligible.

This is how the process works: you send us the required documents and we process an analysis at no charge. The process from start to finish usually happens in 2-3 weeks. If you wish to move forward, you will select your desired payment option and we file your claim. Once filed, refunds are released based on IRS backlog. Currently, the IRS has stipulated a 20 week minimum turnaround on the ERC refunds.

Grants - Frequently Asked Questions

Currently 20+ grants, but our list is updated as new opportunities arise and others end.

At this time yes.

Some require an application fee ranging from $15-$75 others are free to apply

They range from $500-$100,000.